You Ask — We Answer

FREQUENTLY ASKED QUESTIONS

WHAT LOCATIONS DO YOU SERVE FOR IN HOME VISITS?

Annapolis and the surrounding suburbs (within 25 minutes from our clinic in Arnold).

WILL MY INSURANCE COVER THIS?

Personalized Physical Therapy is an out of network provider. Our services are reimbursable by most insurance plans. To find out more, you can contact your insurance company and inquire about your out of network physical therapy benefits.

HOW DOES PAYMENT WORK?

You pay your therapist directly at the time of service. We accept cash, checks, credit cards, and HSA/FSA cards. You will receive an electronic billing form in your email which you will use to submit to your insurance company for reimbursement. You simply log into your insurance member portal and upload the electronic billing form. Your insurance company will send you a check directly for the portion they cover.

DO I NEED A PRESCRIPTION FROM MY DOCTOR?

The state of Maryland does not require a prescription to receive physical therapy services.

CAN I BRING MY KIDS?

Yes! We have one treatment room that is attached to a playroom, and another treatment room with a small play area in it. We also have a stocked changing station and a mamaroo swing for your very little ones.